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Keeping It Fresh

We all know those people: they LOVE talking bikes, researching bikes, working on bikes, fixing bikes, changing-out parts on bikes, looking at bikes, riding bikes. Bikes. Bikes. Bikes. Bikes. Bikes. It’s all about bikes. Then there are the rest of us. We just love riding bikes. And we want them to magically work every single time. Right then. Don’t bore us…

Service Tip: Watch the Hanger

It’s such an easy piece to bend because it kind of hangs out by itself by your back wheel. I’m talking about one of the most common causes of shifting issues, a bent derailleur hanger. The derailleur hanger sits on the back of the frame just below the rear dropout. For your derailleur to be able to run through the gears…

Summer Bike Maintenance

With the wide swings in temperatures and riding conditions taht we see in Southern Utah, there are a wide variety of different maintenance issues that pop up with the seasons. Now that the temperatures have started climbing toward 100 degrees, we are seeing the ones most common in the summer. Road Bike Tires As temperatures reach into the triple digits,…

Brake Pad Wear and Maintenance

It’s often that we are consulted on different aspects of bicycle maintenance, especially time frames for when parts should be replaced or checked. The hard part about bicycle maintenance is that not everyone tracks their mileage making it difficult to compile comprehensive service intervals. In addition to that challenge, different riding environments greatly affect service intervals. With that said, let’s…

Have you met…Andy?

One of the driving ideas behind our customer service philosophy  is to “own” our mistakes. If we do something wrong, we will admit it and do whatever we can to fix it. I would like to own the fact that we have been terrible at tooting our own horn. I’ve been working in bike shops since 1995 and The Red Rock Bicycle…

The Only Shimano Service Center in Southern Utah

Did you know that Red Rock Bicycle Co. is the only Shimano Service Center south of Draper? About three years ago, Shimano approached us to be part of their Shimano Service Center program. This program was put in place to ensure that quality service and warranties could happen on a local level. Prior to this program, all warranties had to…

Keep that fork feeling like butter

  It’s fall. In Southern Utah that means mountain biking. The crisp mornings and beautiful afternoons are perfect for pedaling the dirt. The one thing that we don’t really have in trail diversity, is smooth. We’ve got rocky. We’ve got slickrock. We’ve got desert singletrack and we have roller coasters, but all of it is more fun when you have…