trail rent buy service
Services
Suspension Services

Ride more. Wait less.

It is our goal at Red Rock Bicycle to help our customers ride more. We pride ourselves on providing the best possible service that you can find. We have invested in our employees ensuring that all our technicians have been factory trained and have access to the best tooling available. Most importantly, we have setup our system to ensure that every bike gets back to its owner in 24 hours or less. The only thing that will keep you from riding the next day is if we have to order some specialty parts.

We are now offering this same quick service to customers outside of our immediate area. No riders we know want to wait 2-3+ weeks to get their shock or fork back from some distant service center because it means that aren’t riding for those 2-3 weeks. The solution? Send it to us instead. We’ll do the service and get it shipped back out to you within 24 hours of receiving it. This means you could, if you pay for next day shipping, have your fork or shock back to you in three days. That seems a little more palatable, don’t you think?

Fork - Full Overhaul
$140-200 + parts

A complete fork service

  • The fork is completely disassembled
  • All parts are inspected for wear or damage
  • Lower legs are completely cleaned to remove old debris and oil
  • Lip Seals replaced
  • Damping cartridges disassembled and inspected
  • All cartridge O-rings, glide rings and seals replaced
  • Cartridge assembled to manufacture spec
  • Cartridge tested for proper function
  • Air spring completely disassembled and inspected
  • All air spring O-rings, glide rings and seals replaced
  • Air spring tested for proper function and for air leaks
  • Air spring assembled to manufacture spec
  • Fork assembled and tested for proper function
  • Fork adjusted to levels set by customer or as recommended
  • Work checked by 2nd technician

Cartridge Service
$80-150+ parts

A complete damping service 

  • Cartridge is removed from fork
  • Cartridge disassembled and inspected for wear and damage
  • Oil drained
  • All O-rings, glide rings and seals are replaced
  • Oil replenished
  • Cartridge bled to remove all air
  • Assembled to manufacture spec
  • Tested for proper function and for leaks
  • Checked over by 2nd technician
  • Installed in fork

Lower Leg Service
$40 + parts

A basic fork service

  • Lower legs are removed
  • Open bath oil drained
  • Bushings and stanchions inspected for wear
  • Lowers and uppers cleaned
  • Lip seals replaced
  • Open bath oil replaced
  • Lowers assembled to manufacture spec

Shock Air Sleeve Maintenance
$35-50 + parts

Basic Air Shock Maintenance

  • Air can is removed from shock
  • Can and stanchion inspected for wear and damage
  • Air clan and shock body cleaned
  • All O-rings, glide rings and seals are replaced
  • Oil is replaced
  • Air can is installed to manufacture spec
  • Shock is tested for leaks

Rear Shock Overhaul
$140-225+parts

Complete shock service

  • Air can removed
  • Can and stanchion inspected for wear and damage
  • Complete air can service is performed (see above)
  • Damper is disassembled
  • All parts inspected for wear and damage
  • All O-rings, glide rings and seals replaced
  • Oil replaced
  • IFP reset
  • Shock assembled to manufacture specifications
  • Nitrogen charge
  • Damper tested for proper function and for leaks
  • Air can installed
  • Shock tested for air leaks
  • Worked checked over by 2nd technician